Welcome to Podwala, an online store selling Chai Pods. By using our website and purchasing our products, you agree to the following terms of service:

1. Products and Pricing:

• We make every effort to display accurate product information and pricing. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time.

• We reserve the right to change our product offerings and pricing without notice.

• Podwala Ltd is not liable for manufacturing inadequacies leading to faulty pods.

1. Ordering and Payment:

• Once you place an order, you will receive an email confirming that we have received your order. This does not mean that your order has been accepted or shipped.

• We reserve the right to refuse or cancel any orders at any time for any reason.

• Payment must be made in full at the time of ordering.

1. Shipping:

• We will ship your order as soon as possible after payment has been received.

• We are not responsible for any shipping delays or losses caused by the shipping carrier.

1. Returns and Refunds:

• If you are not satisfied with your purchase, please contact us within 24 hours day of receiving your order to arrange a return or exchange.

• We will only accept returns or exchanges if the product is in its original condition and packaging.

• You are responsible for the cost of return shipping.

• Refunds will be issued in the original form of payment within 7-10 business days of receiving the returned product.

1. Intellectual Property:

• All content on our website, including text, images, and logos, is the property of Podwala and is protected by trademark laws.

• You may not use our content without our prior written consent.

1. Limitation of Liability:

• We will not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from the use of our website or products.

1. Governing Law:

• These terms of service will be governed by and construed in accordance with the laws of the United Kingdom.