Welcome to Podwala.co.uk!

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 1day of receiving your order to arrange a return or exchange.

To be eligible for a return or exchange, the product must be in its original condition and packaging. You are responsible for the cost of return shipping. We will only issue a refund if the returned product meets these conditions. Refunds will be issued in the original form of payment within 7-10 working days of receiving the returned product.

If the product is defective or damaged, please contact us immediately and we will arrange a return or exchange at no cost to you.

Please note that we cannot accept returns or exchanges for personalized or custom-made products.